Your Expertise, Amplified by AI
JustWasel’s AI Assistant learns from your documents, website, and business data to answer complex customer questions like your best expert would. No more rigid scripts—the AI understands context and adapts to each conversation.
How It Works
1. Train on Your Data
Documents & Files
- Upload your PDFs, product guides, catalogs
- Import your FAQs, policies, and procedures
- Add your presentations and technical documentation
Website & Content
- Automatic connection to your website
- Extract product/service information
- Continuous synchronization of updates
Business Data
- Calendar integration (real-time availability)
- CRM connection (customer history)
- Inventory synchronization (stock, pricing)
2. Intelligent Conversations
The AI doesn’t just repeat canned responses. It:
- Understands context - Follows the conversation thread
- Reasons intelligently - Makes logical deductions
- Adapts to the customer - Adjusts tone and level of detail
- Detects emotions - Identifies urgency or frustration
3. Transparent Escalation
When the AI reaches its limits:
- Automatic transfer to your team
- Complete summary of conversation provided
- Context preserved - no repetition for the customer
- Immediate notification to available agent
Use Cases By Industry
Restaurants & Cafés
Complex Questions:
- “Which dishes are gluten-free and vegetarian?”
- “I’m allergic to seafood, what can you recommend?”
- “Do you have low-carb options for breakfast?”
Source Data:
- Menu with ingredients and allergens
- Product sheets with nutritional values
- Dietary accommodation policies
Healthcare & Clinics
Complex Questions:
- “What’s the difference between a CT scan and an MRI?”
- “How do I prepare for a colonoscopy?”
- “Is this procedure covered by insurance?”
Source Data:
- Procedure explanation sheets
- Preparation instructions
- Insurance policies and pricing
Beauty Salons & Spas
Complex Questions:
- “What’s the difference between Brazilian and Japanese straightening?”
- “I’m pregnant, which treatments can I receive?”
- “How long does balayage last?”
Source Data:
- Treatment technical sheets
- Contraindications and recommendations
- After-care maintenance guides
Retail & Commerce
Complex Questions:
- “Is this jacket compatible with this shirt in terms of sizing?”
- “What’s your return policy for sale items?”
- “Does this product contain animal-derived ingredients?”
Source Data:
- Detailed product sheets
- Size guides and compatibility charts
- Commercial and return policies
Advanced Features
Continuous Learning
- Conversation analysis - Identifies unresolved questions
- Improvement suggestions - Recommends new content to add
- Easy updates - Enrich knowledge base with one click
Multi-Format
- Text - Detailed or concise answers as needed
- Images - Share product photos, diagrams, tutorials
- Documents - Send PDFs (menus, brochures, certificates)
- Links - Redirect to relevant web pages
Smart Personalization
- By customer type - Adapts discourse (professional vs individual)
- By history - Remembers past preferences
- By language - Detects and responds in customer’s language
Security & Privacy
- Encrypted data - Your documents are stored securely
- Full control - You decide what information to share
- GDPR compliant - Respects data regulations
- Complete audit - Traceability of all interactions
Performance & Results
Measurable Metrics
Manual Support Reduction
- 60-70% of complex questions resolved automatically
- Team focused on truly critical cases
Customer Satisfaction
- Instant responses 24/7
- Accurate and reliable information
- No waiting, no frustration
Scalability
- Handle 1000 simultaneous conversations
- Fixed cost independent of volume
- Unlimited scalability
Quick Setup
3-Step Onboarding
Day 1: Initial Configuration (2h)
- Import your existing documents
- Connect to data sources
- Validate AI understanding
Day 2: Testing & Adjustments (3h)
- Simulate typical conversations
- Refine responses
- Configure escalation rules
Day 3: Go Live
- Progressive activation (10% → 50% → 100%)
- Real-time monitoring
- Dedicated support during launch
Team Training
No technical skills required:
- Intuitive interface - Add content in a few clicks
- Automatic suggestions - AI guides you
- Clear dashboard - Track performance in real-time
Transparent Pricing
Included in your JustWasel subscription:
- AI assistant trained on your data
- Up to 500 MB cloud storage
- Unlimited knowledge base updates
- Ongoing support and maintenance
Advanced Options:
- Additional storage (beyond 500 MB)
- Custom integrations (specific ERP, CRM)
- Custom team training
FAQs
How many documents can I upload? Our standard plan includes 500 MB cloud storage—enough for hundreds of PDF documents. Extension options are available.
Can the AI make mistakes? The AI is designed to be cautious. If it’s not sure about an answer, it automatically transfers to your team rather than risk an error.
Is my data secure? Absolutely. Your documents are encrypted at rest and in transit. You control who has access to what, and you can remove documents at any time.
What happens if I update my website? The AI automatically syncs changes. For documents, you can upload a new version that replaces the old one.
Can I see what the AI responds? Yes, all conversations are archived. You have a complete dashboard with analytics and history.
Ready to multiply your expertise? Train your AI assistant on your business data and free your team from repetitive questions.