Morocco's #1 WhatsApp Business Solution

Automate your customer service on WhatsApp

Manage reservations, reminders, FAQs, and marketing campaigns directly on WhatsApp. Multilingual (Darija, FR, AR), AI-powered, and built for Moroccan SMEs.

See a demo

1-month free trial • No credit card

Guided setup included

24/7 Support in FR/AR/Darija

GDPR Compliant

Data in Morocco

WhatsApp Partner

Darija Support

70%

of Moroccans use WhatsApp daily

98%

Message open rate on WhatsApp

24/7

Instant and automated customer service

Immersive WhatsApp Demo

Wasel in Action

Choose a scenario (restaurant, boutique or clinic) and watch the conversation unfold in real time.

Ready-to-use workflows to manage orders, appointments and support.
Instant multilingual routing between French and Arabic.
Confirmations, payments and reminders sent automatically.

Choose your business type

Restaurant & Café

Interactive menu, orders and reservations.

LIVE

Smart menuResponse <30s

Online Store

Product search, cart, order tracking.

Rich catalogAssisted checkout

Clinic & Wellness

Appointment booking, reminders, patient follow-up.

Calendar syncSMS reminder

Live conversation

Response < 2s

100% autonomous

🍽️

La Maison

Online

Choose a number to reply (1-9)

180+

Requests handled / day

12h

Hours saved / week

4.9/5

Customer satisfaction

Switch to FR or AR directly from the demo.

Wasel's Key Features

Everything you need to make WhatsApp a powerful growth tool for your business.

NEW

AI Assistant trained on your data

AI that learns from your documents, website, and business data to intelligently answer complex customer questions.

Discover AI

NEW

Marketing campaigns and broadcasts

Send targeted messages, track read receipts and responses, measure engagement. Re-engage customers and boost sales.

Discover campaigns

Automatic appointment scheduling

Your customers can book, reschedule or cancel appointments with a simple WhatsApp message.

Learn more

Instant answers to frequent questions

No more repetitive questions. Automatically answer inquiries about hours, location or pricing.

Learn more

Personalized and intelligent interactions

Address each customer by name, understand the context of their request and communicate in Arabic, French or Darija.

Learn more

Smart notifications and reminders

Send automatic confirmations and reminders to reduce no-shows and build customer loyalty.

Learn more

Multilingual support: Darija, Arabic, French

Serve your customers in their preferred language. Break language barriers and reach a wider audience.

Learn more

Simplified customer feedback collection

Automatically ask for customer reviews after each visit. Turn their feedback into concrete improvements.

Learn more

Restaurant reservations and orders

Manage table reservations and takeaway orders. Check availability, share menus and confirm instantly.

Learn more

Why choose Wasel?

Gain efficiency and deliver a memorable experience to your customers.

Save time and reduce workload

Wasel handles repetitive conversations, freeing your team for higher-value tasks.

Never miss an opportunity

With 24/7 responses, no appointment or inquiry gets lost.

Increased customer satisfaction

Customers love the convenience of booking or inquiring through WhatsApp, their favorite app.

24/7 service = more business

Continue taking reservations even when fully booked, without hiring additional staff.

"78% of customers choose the company that responds first."

How Wasel Works

Simple and natural in just 3 steps.

Customer sends you a WhatsApp message

No calls, no forms. One message is enough.

Wasel analyzes and responds

Our AI instantly responds and manages the booking or customer inquiry.

Automatic confirmations and reminders

The customer receives an instant confirmation and a reminder before the appointment. Everything is synchronized.

Perfect for every sector

Clinic, restaurant, salon or boutique – Wasel adapts to your business.

Healthcare and clinics

Appointment management, patient reminders and pre-consultation communication.

Restaurants and cafés

Table reservations, menu sharing, and takeaway order management.

Beauty salons and services

Appointment booking for your salon, spa, or any other custom service.

Retail and commerce

Product inquiries, order tracking and instant customer support.

Discover WhatsApp Business Power

Why WhatsApp is the ideal tool for Moroccan businesses.

Why use WhatsApp for reservations?

Discover how WhatsApp simplifies appointment booking and improves customer experience.

Learn more

Benefits for your business in Morocco

Discover how WhatsApp Business can transform your activity.

Explore benefits

WhatsApp chatbot Morocco

Multilingual bot for bookings, FAQs, reminders and human handoff.

See the chatbot

E-commerce & Catalog

Sell on WhatsApp: abandoned cart, catalog and order tracking.

E-commerce Solution

Mass WhatsApp campaigns

Send promotional messages and notifications at scale.

Discover broadcast

WhatsApp Readiness Score

Audit your WhatsApp maturity in 60 seconds.

Take the free test

Customer feedback on WhatsApp

Collect and analyze feedback via WhatsApp to make better decisions.

Discover

Common WhatsApp mistakes for SMEs

Frequent pitfalls and how to avoid them.

Read errors

Témoignages Clients

They're already transforming their business with Wasel

Discover how Moroccan businesses use Wasel to automate customer service.

Karim Benjelloun

Propriétaire

Salon Amira - Casablanca

"Wasel reduced our no-shows by 45% in just 2 months. Automatic Darija reminders on WhatsApp are incredible. My clients love the simplicity!"

-45%

No-shows

Dr. Fatima Zahra Alami

Médecin Généraliste

Cabinet Médical Atlas - Rabat

"Before Wasel, I spent 2 hours daily on the phone for appointments. Now everything is automated and my patients can book in Arabic, French or Darija 24/7."

12h

Gagnées/semaine

Youssef El Idrissi

Gérant

Restaurant La Sqala - Marrakech

"During high season, Wasel handles 200+ reservations per week. Clients receive the menu, book their table and confirm - all on WhatsApp. Our revenue increased by 35%."

+35%

Revenus

Samira Serraji

Fondatrice

Boutique Artisanat Zwin - Fès

"Wasel's AI assistant answers questions about our handcrafted products in 3 languages. We converted 28% of conversations to sales. It's like having a 24/7 salesperson!"

28%

Conversion

Omar Tazi

Directeur Marketing

Clinique Dentaire Sourire - Tanger

"Wasel's reminder campaigns increased our patient return rate by 60%. Conversation analytics help us constantly improve our service."

+60%

Patient return

Karim Benjelloun

Propriétaire

Salon Amira - Casablanca

"Wasel reduced our no-shows by 45% in just 2 months. Automatic Darija reminders on WhatsApp are incredible. My clients love the simplicity!"

-45%

No-shows

Dr. Fatima Zahra Alami

Médecin Généraliste

Cabinet Médical Atlas - Rabat

"Before Wasel, I spent 2 hours daily on the phone for appointments. Now everything is automated and my patients can book in Arabic, French or Darija 24/7."

12h

Gagnées/semaine

Youssef El Idrissi

Gérant

Restaurant La Sqala - Marrakech

"During high season, Wasel handles 200+ reservations per week. Clients receive the menu, book their table and confirm - all on WhatsApp. Our revenue increased by 35%."

+35%

Revenus

Samira Serraji

Fondatrice

Boutique Artisanat Zwin - Fès

"Wasel's AI assistant answers questions about our handcrafted products in 3 languages. We converted 28% of conversations to sales. It's like having a 24/7 salesperson!"

28%

Conversion

Omar Tazi

Directeur Marketing

Clinique Dentaire Sourire - Tanger

"Wasel's reminder campaigns increased our patient return rate by 60%. Conversation analytics help us constantly improve our service."

+60%

Patient return

Karim Benjelloun

Propriétaire

Salon Amira - Casablanca

"Wasel reduced our no-shows by 45% in just 2 months. Automatic Darija reminders on WhatsApp are incredible. My clients love the simplicity!"

-45%

No-shows

Dr. Fatima Zahra Alami

Médecin Généraliste

Cabinet Médical Atlas - Rabat

"Before Wasel, I spent 2 hours daily on the phone for appointments. Now everything is automated and my patients can book in Arabic, French or Darija 24/7."

12h

Gagnées/semaine

Youssef El Idrissi

Gérant

Restaurant La Sqala - Marrakech

"During high season, Wasel handles 200+ reservations per week. Clients receive the menu, book their table and confirm - all on WhatsApp. Our revenue increased by 35%."

+35%

Revenus

Samira Serraji

Fondatrice

Boutique Artisanat Zwin - Fès

"Wasel's AI assistant answers questions about our handcrafted products in 3 languages. We converted 28% of conversations to sales. It's like having a 24/7 salesperson!"

28%

Conversion

Omar Tazi

Directeur Marketing

Clinique Dentaire Sourire - Tanger

"Wasel's reminder campaigns increased our patient return rate by 60%. Conversation analytics help us constantly improve our service."

+60%

Patient return

100+

Entreprises

4.9

Satisfaction

50K+

Messages/Mois

Frequently Asked Questions

Everything you need to know before connecting Wasel to your WhatsApp Business.

How long does setup take?

A 30-minute scoping session, then we connect your WhatsApp Business number and scripts the same day.

Is it compatible with my current calendar?

Yes, Wasel syncs with Google Calendar or your existing software to display available slots.

What if the AI doesn't understand the request?

The conversation is transferred to your team with a summary so you can take over instantly.

Which languages are supported?

Darija, Arabic and French. The bot automatically switches to the customer's language.

Where is the data stored?

Our servers are located in Morocco and comply with official WhatsApp Business policies.

Ready to modernize your customer service?

Start your 30-day free trial. All features included. No credit card required. Cancel anytime.

1 Month Free

No credit card • Cancel anytime

Priority Support

Dedicated team in Darija/FR/AR

Setup Included

Configuration and training offered

Your data is secure. No credit card required.