Frictionless Appointment Experience
Transform WhatsApp into your ultra-smooth appointment booking channel. Clients choose their time slot, receive instant confirmation, and can reschedule or cancel without a phone call. Say goodbye to endless back-and-forth: your calendar updates in real-time, automatically.
What Gets Automated
- Guided booking flow: Collect essential information (service type, preferred date, number of people) with instant validation and availability checking.
- Conflict detection: Automatically identify double-booked slots and suggest available alternatives in seconds.
- Smart reminders: Send personalized notifications before appointments to reduce no-shows and free up slots that aren’t confirmed.
- Calendar sync: Export all appointments to your calendar or CRM for centralized visibility and team coordination.
Benefits for Your Business
- Reclaim your time: End manual back-and-forth conversations. Your team focuses on delivering excellent service, not managing bookings.
- Maximize attendance: Multi-channel reminders (WhatsApp, SMS, email) and one-click confirmation keep clients accountable.
- Actionable insights: Track no-shows, peak booking hours, and most-requested services to optimize staffing and inventory.
- Higher revenue: Fewer empty slots and better scheduling efficiency translate to more completed appointments.
Quick Setup
We configure your business rules (session durations, buffer times, service types) and import your existing appointments. You maintain control—adjust automation rules in minutes via the Wasel dashboard, no coding required.
Go Further
- Add pre-appointment forms to qualify requests and gather important details upfront.
- Enable automatic escalation to a human agent for complex or sensitive cases.
- Create quiet hours to stop appointment messages during closed times.
- Use SMS fallback for clients without WhatsApp to ensure 100% reach.
Goal: Build customer confidence from the first message and keep your schedule full without extra work.