Nadia El Amrani
Meta Lead Ads · today
Latest message Hello, I would like to check your available slots.
Next action
Follow-up scheduled for tomorrow
WhatsApp Lead Management
Never let another WhatsApp or Meta lead go cold.
WASEL instantly captures leads from WhatsApp and Meta Lead Ads, assigns the right team member, and keeps every follow-up visible until closed.
7-day free trial · You can start with a single automated workflow.
WASEL · Contacts
To follow up today Visualizing WASEL operations: contact, stage, owner, and scheduled next action.
From initial message to completed sale
A clear automated workflow for every incoming lead
1
Lead arrives
2
Contact record created instantly
3
Approved template sends instant reply
4
Your team qualifies and closes
Real Workflow · Meta Lead Ads
A prospect requests information. Your team already knows what to do.
Instead of manually copying leads into a spreadsheet and delaying calls, the lead enters an automated WhatsApp sequence within seconds.
The Scenario
- 1
Prospect submits your Meta Lead form
WASEL creates or updates contact record with ad attribution.
- 2
Welcome template triggers immediately
Approved message greets the lead with clear quick-reply buttons.
- 3
Response guides the right action
Lead is qualified, booked, or assigned to a sales rep.
W
WASEL · Your Company
online
Hello Nadia, thank you for reaching out. Would you like a quick phone callback or to choose a time slot?
Call me back Choose time slot
Choose time slot
Perfect. Your request is handed over to Amine, who can see your ad source and preferences.
Customizable workflow example: messages, buttons, and routing adapt to your business.
Post-Message Triggers
Next steps adapt to customer response, avoiding blind follow-ups.
Customer replies
Qualify & Assign
Halt reminders, update stage, and hand conversation to your sales rep.
Button clicked
Trigger specific action
«Interested» or «Book» buttons advance the lead along the tailored path.
No response
Polite Follow-up
After your chosen delay, send a gentle nudge or alert an agent to check.
Delivery failure
Flag the issue
Retry according to rule or notify the team so they can call directly.
When lead volume spikes, manual follow-up falls apart.
A Meta Lead Ad, a WhatsApp message, and a call should never create three disconnected silos. WASEL consolidates customer history and next actions in one shared workspace.
What your team sees
An actionable pipeline, not another messy spreadsheet
See status, owner, latest activity, and next follow-up date at a glance. Your team always knows what to do next without digging through multiple chats.
- ✓ Full customer history in one record
- ✓ Team assignment and accountability
- ✓ Visible pipeline stages and follow-up dates
- ✓ Controlled automation with instant human takeover
Frequently Asked Questions about WhatsApp Lead Management
Does WASEL replace my ERP or invoicing tool?
No. WASEL organizes WhatsApp conversations, leads, and operational workflows. It connects to your existing software via API and webhooks.
Can we automatically reply to new incoming leads?
Yes, using an approved WhatsApp template and an automated workflow. Customer replies, button clicks, or inaction then guide the next step.
Can our team easily take over any automated chat?
Yes. Automated flows only handle defined steps. Any human teammate can take over or be assigned to any conversation whenever needed.
Start with an actionable lead workflow.
Create your workspace, select your objective, and configure your first WhatsApp flow.
Set Up Lead Management